Refund Policy

Refund Policy for MetaMining 360 Solutions Private Limited
At MetaMining 360 Solutions Private Limited, we strive to provide the highest quality online training courses for skill development. However, we understand that there may be circumstances where you may need to request a refund. Please read our refund policy carefully to understand the terms and conditions under which refunds will be processed.

1. Eligibility for Refunds
– Refund requests must be made within 14 days from the date of purchase.
– To be eligible for a refund, you must not have completed more than 20% of the course.
– Refunds are not available for courses that have been fully completed or where the certificate of completion has been issued.

2. Process for Requesting a Refund
– To request a refund, please contact our support team at [support@metamining360.com](mailto:support@metamining360.com) with your order details and the reason for the refund.
– Once your refund request is received, we will review your request and notify you of the approval or rejection of your refund within 5 business days.

3. Approval of Refunds
– If your refund request is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.
– Please note that the time it takes for the credit to be reflected in your account may vary depending on your bank or credit card issuer.

4. Non-Refundable Items
– Certain items are non-refundable, including but not limited to:
– Courses purchased as part of a bundle or package deal.
– Courses purchased at a discounted rate during promotions or sales.

5. Changes to this Refund Policy
– MetaMining 360 Solutions Private Limited reserves the right to update or change our refund policy at any time. Any changes to the refund policy will be posted on this page.

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Distribution Policy

Distribution Policy for MetaMining 360 Solutions Private Limited
At MetaMining 360 Solutions Private Limited, we are committed to providing accessible and highquality online training courses. To ensure a smooth and efficient distribution of our digital
products, we have established the following distribution policy:

1. Access to Courses
– Upon successful purchase, you will receive an email confirmation with details on how to access the course materials.
– Courses are delivered through our online learning platform and are accessible via a secure login.

2. License and Usage
– By purchasing a course, you are granted a non-transferable, non-exclusive license to access and use the course materials for your personal learning.
– You agree not to distribute, share, reproduce, or resell the course materials to any third party.

3. Technical Requirements
– To access the courses, you will need a reliable internet connection and a compatible device (e.g., computer, tablet, or smartphone).
– It is your responsibility to ensure that your device meets the necessary technical requirements to access and use the course materials.

4. Course Updates
– We may update course content from time to time to reflect new information or improvements. As a registered user, you will have access to these updates at no additional cost.

5. Support and Assistance
– If you encounter any issues accessing or using the course materials, please contact our support team at [support@metamining360.com](mailto:support@metamining360.com) for assistance.

6. Termination of Access
– MetaMining 360 Solutions Private Limited reserves the right to terminate or suspend your access to the courses without prior notice if you violate any terms of this distribution policy.

7. Changes to this Distribution Policy
– MetaMining 360 Solutions Private Limited reserves the right to update or change our distribution policy at any time. Any changes to the distribution policy will be posted on this page. If you have any questions or need further assistance, please do not hesitate to contact us at [support@metamining360.com](mailto:support@metamining360.com). Thank you for choosing MetaMining 360 Solutions Private Limited for your online training needs.